With Innoveo, Operations Teams Can:
- Enhance broker and policyholder experiences across all channel types
- Connect to larger ecosystems by integrating legacy, existing systems, and partners
- Automate policy servicing tasks to reduce cycle times
- Improve operational efficiency with configurable workflows
- Gain real-time operational insights for better decision-making
- Reduce manual processing with AI and automation
- Scale customer support with integrated, omnichannel tools
Automate Data Processing & Workflows
Streamline processes, reduce costs, and deliver seamless experiences with flexible, configurable technology that puts you in control.
Workflow Automation
Automate complex decisioning workflows with a configurable platform that integrates third-party data and existing systems.
Flexible Integrations
Start quickly with out-of-box capabilities and easily integrate with your existing systems and data sources as your needs evolve.
Omni-Channel Capabilities
Provide seamless, omnichannel communication for policyholders, brokers, and agents, ensuring faster resolution times and enhanced customer satisfaction with AI-driven routing and real-time performance monitoring.
Hierarchal User Management
Enable hierarchical, role-based user management with configurable access levels to streamline operations and enhance security across teams and partners.
Real-Time Insights
Access actionable data to improve outcomes, make proactive decisions, and increase visibility across the enterprise
Configurable Rules Engine
Easily update underwriting guidelines without IT support, ensuring consistent assessments and flexibility for complex scenarios.
"We selected Innoveo Skye® to deploy this new customer experience across all our distribution channels. It allows our whole network to better serve customers, providing a quicker, more intuitive sales and endorsement experience."
Jason Light
Executive Officer
Emirates Insurance