Customer Success Stories

An Omnichannel Solution to Streamline the Quote to Sales Process

Antonio_Casellas_HUB_Puerto_Rico_Innoveo

Zahir Sharif

Managing Director

Innoveo and Now Health’s engagement aims to disrupt the international health insurance market with an omnichannel platform that enables distribution across multiple channels and regions, using the Innoveo Skye no-code platform.

Our Client: Now Health International

Now Health International is a specialist international health insurance provider based in Hong Kong, Shanghai, Singapore, Dubai, Jakarta, and the UK. At the heart of their offer are benefit-rich products combined with their aim to provide unparalleled service to their customers.

Facilitating a Multi-market and Multi-product Distribution Model

Now Health International wanted to expand its distribution model as part of the company’s digital transformation journey, which meant being able to offer an online solution fit for the purpose of intermediaries, agencies, affinity groups, bancassurance, direct business, and beyond. As an international health insurer, they needed an omnichannel platform that would facilitate a multi-market, multi-product, and multi-distribution model.

An End-to-end Solution for the Health Insurance Market

Innoveo was able to meet this complex need, as the delivered platform provides a complete end-to-end solution for Now Health International, from the point of quote through sales, renewals, and even mid-term adjustments.

The Innoveo Skye ® platform is integrated with Now Health’s proprietary systems to create efficiencies both for end-users and internally, creating a straight-through solution for new and renewal acquisitions. The delivered solution also enables differentiation of products and pricing across multiple markets in Asia Pacific, the Middle East, Africa, and Europe.

Products

b3lineicon|b3icon-sthetoscope||Sthetoscope

International health insurance

Features

Quote Underwriting Bind Payment Gateway Backend Integration Renewal
Mid-Term Adjustment Cancellation

Highlights

et|icon_box-checked|Z

Accommodates multi-market, multi-currency, multi-language and multi-distribution

et|icon_box-checked|Z

Straight-through quote to sale process

et|icon_box-checked|Z

Facilitates complex mid-term adjustments, as well as renewals

et|icon_box-checked|Z

Integrated with existing systems for a seamless user experience