14-09-2021

Join our Team as a

Application Support Specialist

Location: Budapest

THE OPPORTUNITY

As Application Support Specialist you will learn about the companies no-code platform and see how it can be used as a software solution, you will have an insight on how different applications are being built and maintained.

As you become an expert of Innoveo Skye, you will be a key person in the day-to-day operations of a product company, gaining the experience in how issues are identified, resolved, and prevented on a platform level

IN THIS ROLE, YOU WILL

  • Help to resolve incidents on live applications which have been delivered and handed over by the delivery projects.
  • Support delivery projects and partner deliveries with platform-related questions.
  • Improve internal artifacts regarding incident-preventing and enabling team-members resolving issues without external support.
  • Support platform-level support team with understanding incidents and removing project context by reproducing on a default configuration set.
  • Work with Solution Analysts and Architects on best practices and support team-member onboarding with platform trainings.

    WHAT WE ARE LOOKING FOR

    • 0-3 years of working in IT industry
    • Previous Application support experience is plus
    • Deep IT understanding and the curiosity to understand what is “under the hood”
    • Strong analytical, and problem-solving skills
    • Good at teamwork (incl. with multi-cultural and multi-functional teams) & Excellent communication skills in English
    • A get-things-done mindset and flexibility: as a rapidly growing organization, there are areas where the standard operating processes are work in progress (and you are expected to help creating them)
    • Experience with Atlassian products (Jira, Confluence) is a plus
    • Basic understanding of GIT, branches, versioning, REST & SOAP API protocols is a plus

      Our Company

      At INNOVEO, we reinvent the way enterprise applications  are created, with our no-code platform, Innoveo Skye®. Being a front-runner in no-code technology for more than 10 years, Innoveo’s mission is to accelerate its customers’ digital transformation journeys and empower them with an omnichannel solution for all customer touchpoints.

      Headquartered in Zurich, Switzerland, we have a rapidly growing Team with offices in Asia, Europe, and the USA. If you are a team player, passionate and want to apply your skills and knowledge to evolve disruptive models and solutions, then join us on this exciting journey as we expand.

       

      WHAT WE OFFER

      • A compelling technology
      • Paid sick leave (up 15 days)
      • Central location office close to Subway station (Dozsa Gy. Street)
      • Flexible working hours, home office possibility
      • A fast-paced, multi-cultural work environment with English as main language

      We are looking forward to receiving your detailed CV including motivation letter in English to

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      Values of INNOVEO

      Represented in Switzerland, Hungary, Spain, Hong Kong, India & Americas

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      Respect

      At Innoveo respect does not only mean to communicate respectfully,
      but also to treat each other decent and give respect to others’ work

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      Responsibility

      We trust in our employees to take care of their tasks assigned and we are considering responsible behaviour and acting in an ethical way as the basis of our daily business.
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      Success through people

      Everyone’s job performance is essential to our success, whether it is the senior software developer or a junior infrastructure guy.
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      Together everything is possible

      Coworking and team working is the essence to achieve our goals.